Questions?

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Payment & Shipping

9 answers

  • What payment methods does SunGod accept?
  • Can I pay using PayPal?
  • Where does SunGod ship?
  • How much does shipping cost?
  • When exactly will I receive my order?
  • Can I cancel or change an order after I've placed it?
  • What delivery method do you use for shipping orders?
  • Will I be charged import duty on my SunGod order?
  • What is your Returns Policy?

Lifetime Guarantee

9 answers

  • What is the SunGod Lifetime Guarantee?
  • Are there any exclusions on the SunGod Lifetime Guarantee?
  • Does the SunGod Lifetime Guarantee cover lens scratches?
  • Can I change the return address on my Guarantee Claim?
  • How do I claim on the SunGod Lifetime Guarantee?
  • I've sent my SunGods back for repair, have you received them?
  • Are the SunGod Classics² still covered by the Lifetime Guarantee?
  • Are the SunGod PaceBreakers™ still covered by the Lifetime Guarantee?
  • Are the SunGod Revolts™ still covered by the Lifetime Guarantee?

Product

17 answers

  • Where can I find more information about each SunGod product?
  • What are the measurements of each SunGod product?
  • Do you offer prescription lenses?
  • Do you sell women's products?
  • What safety standards do SunGod products comply with?
  • Is there somewhere I can try on SunGod products?
  • Can I buy replacement lenses for my SunGods?
  • Can I purchase just a sunglasses frame?
  • What is a polarised lens and what are the benefits?
  • What is VLT (Visual Light Transmission)?
  • Where can I find out about the VLT of each lens?
  • Can I still buy extra lenses for a pair of Classics²?
  • Do you re-stock Limited Editions?
  • What is the difference between the Vulcans™ and the Velans™?
  • What are Iris™ Photochromic Lenses?
  • What’s the difference between SunGod Revolts™ and SunGod Snipers™?
  • Can I still buy SunGod Revolts?

Care, Changing Lenses & Your Kit

16 answers

  • How do I care for my SunGod Lenses?
  • Can I still buy extra lenses for a pair of Classics²?
  • How do I change my Classics³ lenses?
  • How do I change my Renegades™ lenses?
  • How do I change my Sierras™ lenses?
  • How do I change my PaceBreakers™ lens?
  • How do I change my Vulcans™ Lens?
  • How do I change my Velans™ Lens?
  • How do I change the fit of my Vulcans™?
  • How do I change the fit of my Velans™?
  • How do I convert my Vulcans™ from Top Frame to Full Frame and back?
  • How do I convert my Velans™ from Top Frame to Full Frame and back?
  • Will Vulcans™ & Velans™ fit with my bike helmet?
  • How do I change my Vanguards™ lens?
  • How do I change my Revolts™ lens?
  • How do I change my Snipers™ lens?

Impact

4 answers

  • Where/how are SunGod products made?
  • How sustainable are SunGod products?
  • How does SunGod think about social impact?
  • Can you donate to my fundraiser/charity/cause?

Other

4 answers

  • Does SunGod sponsor athletes and ambassadors?
  • Who do I speak to about a review, partnership or press opportunity?
  • Are you currently hiring?
  • Can I get some SunGod stickers?

Existing Orders

6 answers

  • What is the status of my order?
  • How can I track my order after it has been despatched?
  • I have not received an Order Confirmation email, what should I do?
  • Can I change my design after I've submitted an order?
  • I haven't received my order/my order is delayed, can you help?
  • I think I've received the wrong product, can you help?

Stock Enquiries

1 answer

  • Are SunGod Mavericks still available?

SunGod+

4 answers

  • What is SunGod+?
  • How much is a SunGod+ lifetime membership?
  • How do I use my SunGod+ membership?
  • Can I use my SunGod+ membership in different countries?
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